FAQ'S

  • The check-in before check-in time is subject to availability. You can leave your luggage in storage and enjoy the hotel facilities.
  • You can contact us through the contact form and we will send you the confirmation voucher.
  • Check in time is at 3:00 p.m. and check out at 11:00 a.m. In case you need to alter the schedules, you can send an email through the contact form on the web and we will inform you of the different options according to availability.
  • No, only the data of the reservation holder must be indicated. If there are children in the reservation, it is important to specify the age in the occupancy selection process.
  • Depending on the rate and conditions. For this, it is necessary to contact the hotel through the contact form.
  • Depending on the rate and conditions. For this, it is necessary to contact the hotel through the contact form.
  • No, it is necessary to have an email adress to make the reservation. If you do not have it, it can be done with the email of a family member or friend.
  • Yes, you can leave your luggage in storage and enjoy the hotel facilities. Keeping the room longer may incur an additional cost and is subject to availability.
  • Depending on the rate and conditions. For this, it is necessary to contact the hotel through the contact form.
  • Yes, when you arrive at the hotel you can enjoy all the hotel facilities that are included in the chosen rate. trabaja con nosotros. Lo tendremos en cuenta para posibles vacantes disponibles.
  • Subject to hotel availability, it can be consulted at the hotel reception on the morning of departure.
  • No, only VISA or Mastercard cards are accepted.
  • This is a local tax for which tourist establishments such as hotels must apply a tax to guests over 16 years of age (included). This rate varies according to the season and the category of the hotel, but normally ranges between 3 and 4 euros per person per day. This tax must be paid by each person staying at the hotel.
  • In compliance with current regulations, the tax on tourist stays in the Balearic Islands is not included in the price. The amount of the tax for people over 16 years of age is 3.30 Euros per person per day for 4-star hotels. Stays of children under 16 years of age are exempt from payment. Stays from November 1 to April 30 have a 50% discount, as well as stays in the same tourist establishment from the 9th day. This rate may vary by government decision and the legal rate in force at the time of stay would apply.
  • Depending on the rate and conditions. Non-refundable reservation; 100% of the reservation is billed and cancellation or modification is impossible. Flexible rate allows you to cancel up to 5 days before the check-in day for free.
  • On our website we have 2 rates. The “Non Refundable” which requires a 100% prepayment and the “Direct payment at the hotel”. Remember that the “Non Refundable” will always be the option with the best available price.
  • Yes, there is free internet access throughout the building.
  • Yes, all rooms are equipped with a free safe.
  • Yes, all of our rooms have a hairdryer.
  • If you book a room with a cot, this will of course be made available to you on the room free of charge. In the event that you would like to book a cot in addition, ask us using the contact form.
  • In the rooms of the AYA Seahotel you can enjoy a variety of national and international channels. Inquire about the channel list at reception.
  • Smoking is only possible in the designated outdoor areas. Smoking is prohibited in the rooms and there are smoke detectors in every room.
  • Drinks are not included with dinner.
  • Breakfast is served between 7:30 a.m. and 10:30 a.m.
  • Drinks are not included with dinner.